1. Introduction

Welcome to Dyna Writing Instruments. These Terms and Conditions govern your use of our products, services, website, and all business transactions with Dyna Writing Instruments. By engaging in any purchase or communication with us, you agree to be bound by these terms.

2. Eligibility

By placing an order with us or entering into any business transaction, you confirm that you are at least 18 years of age or are acting under the supervision of a responsible legal guardian or authorized company representative.

3. Orders and Acceptance

  • All orders placed are subject to acceptance by Dyna Writing Instruments.
  • We reserve the right to reject or cancel any order without prior notice, including due to errors in pricing, availability, or fraud detection.
  • Once an order is confirmed, it cannot be cancelled or modified without written approval.

4. Pricing and Payment

  • Prices are subject to change without prior notice.
  • All payments must be made in full as per the agreed invoice terms.
  • Accepted payment methods include bank transfer, UPI, and cheque (subject to clearance).
  • Delayed payments may attract a late fee or interest, as applicable under Indian contract law.

5. Shipping and Delivery

  • Shipping timelines depend on order size, location, and product availability.
  • Dyna Writing Instruments is not responsible for delays caused by third-party logistics or natural events.
  • Risk and responsibility transfer to the buyer once goods are handed over to the courier or transport agency.

6. Returns and Replacements

  • Returns are only accepted for defective or incorrect products and must be reported within 5 days of delivery.
  • To be eligible for a replacement, products must be unused and returned in original packaging.
  • Customised or printed products are non-returnable and non-refundable unless damaged in transit.

7. Intellectual Property

  • All logos, designs, images, and branding materials are the intellectual property of Dyna Writing Instruments.
  • No content may be copied, reproduced, or used for commercial purposes without written consent.

8. Prohibited Activities

You agree not to:

  • Misrepresent our brand or products.
  • Use our products for unlawful or harmful purposes.
  • Copy, resell, or counterfeit our designs or models.
  • Post false reviews, claims, or defamatory content against the company.

9. Limitation of Liability

Dyna Writing Instruments shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or misuse of our products. Our liability is limited strictly to the value of the goods supplied.

10. Modification of Terms

Dyna Writing Instruments reserves the right to modify or update these Terms & Conditions at any time without prior notice. The latest version will always be available on our official website or communicated via email.

11. Force Majeure

We are not responsible for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, lockdowns, strikes, supply chain disruptions, or government regulations.

12. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

13. Contact Us

For any queries related to these terms, reach out to:
Email: info@dynapen.in
WhatsApp: +91-9506-666-777
Website: www.dynapen.in