Non-refundable Fees: All fees paid for purchases or custom orders from Dyna Writing Instruments are non-refundable. This policy stands even if you are unable to use or receive the products for any reason.
Cancellation by Dyna Writing Instruments: If an order or delivery is cancelled by Dyna Writing Instruments due to unforeseen circumstances, we will refund your fees minus a bank charge of ₹150. The refund process will take 15 days, and the refund will be credited within 15–20 days through the original mode of payment.
Postponement: Should any dispatch or delivery timeline be postponed, you will be notified of the new dates and may request a transfer of your order to another available batch or dispatch window within the same fiscal year.
Contact Information: If you have any questions about these Terms, please contact us at info@dynapen.inor via WhatsApp at +91-9506-666-777
